![]() ![]() ![]() It appears that this error may occur if Touch ID or Face ID authentication fails. After removing it, restart your iPhone and again go to Settings > Payment & Shipping, then tap Add Payment Method and follow the onscreen instructions.Removing your payment method and then adding it back may help you. There may be a glitch causing your payment to fail. Remove and add your Apple ID payment method You can go to Settings > VPN and then turn off the service. On your iPhone, disconnect VPN and try again. Using a VPN may result in authorization problems and failed transactions. If you are using a VPN (Virtual Private Server) service, that may be the problem. ![]() Find the Billing Address section and ensure that your billing address is correct. If you see any incorrect information, correct it by tapping on the address, editing the information, then tapping Done.Īdditionally, open the Wallet app and then tap your card. Then ensure that your billing address is correct.Tap your name at the top of the Settings page.Follow these steps to ensure that your details are up to date: You can update your payment method from your iPhone. This issue may occur if the billing information associated with your Apple ID does not match what is on file with your financial institution. To see the status of Apple Servers, go to the Apple System Status page. If this is the case, Apple resolves it quickly. Sometimes Apple Servers may be having trouble and be down, causing related services to not work. There may be a temporary issue with the Apple Servers.Do you see the same error after restarting? Restart your iPhone, and then try to make the payment.Check this by going to Settings > General > Software Update. Ensure that your iPhone is using the latest version of iOS.Basic checks for Apple Pay errorsīefore you try the steps below, I recommend you follow these steps first and ensure these are met: In this article, I list several tips for you to try to fix this problem. There are a few different reasons why this may occur, as a variety of different situations may trigger a “Payment Not Completed” error. This problem will prevent you from making purchases using your iPhone with your Apple ID. Basically, users try to make a purchase, but they see this error message instead of the “ Done” with a checkmark message indicating the payment was successful. ![]()
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